Spa Case Study
Invite your clients to text 'RELAX' to 41513 to:
Receive phone confirmations for services booked and
purchased. The reply might also include a discount coupon when purchasing
additional services. The customer has the information right on their phone
which they will have with them at the spa instead of keeping up with
traditional cards or web site pages. The coupon encourages additional
purchases on the website as well as drives traffic to participating spas.
Once the customer opts in you have their phone number in your database for
future marketing purposes such as wellness and beauty tips, upcoming
specials, new services, etc. Each number adds to your existing customer
database. Most mobile devices these days include web access, so the reply
text could also link to your website for easy access to additional
information and suggestions.The
invitation for a discount coupon could also appear in displays at tourist
points such as airports, tourist information centers as well as print, TV
ads, etc.
