Doctors Office Case Study

Physicians and Practitioners Offices, as well as other professional offices that schedule appointments all have a common problem. They all experience missed appointments by clients. Many times this problem can be averted by a simple reminder at exactly the right time. It is normal practice for these offices to give their clients appointment cards with the date and time of their next appointment. That works great if they keep that card in sight near their appointment time, but that usually doesn't happen.

Office staff can be utilized to call patrons ahead of time, but that doesn't work very well for the first appointments of the day. What if there was a way to automatically send a reminder, that didn't require staff action at the time it needs to be received, and can be scheduled in advance? The Quiext scheduler can do just that. When a client appointment is set, that appointment can be added to the scheduler immediately. Then, just prior to appointment time a text will automatically be sent reminding the customer of their appointment.

Fewer missed appointments means more productivity for the office.